Privacy. The information you supply to us is only used to make your journey run as smooth as possible. We do not share or sell your personal details to any third party. We obviously need contact details to deal with any problems should they arise.
It is very important to ensure that when booking a long haul flight that the arrival date into the UK is entered into the booking form if it differs from the departure date.
Whilst every effort is made to run punctually on very rare occassions things happen that are totally out of our control. If we are aware of any major delays with the traffic we will try to contact you so you can leave earlier. But if something should delay us when we are collecting you from the airport again we will try to contact you to keep you informed. We may need to call on another company closer to you if the delay is very serious.
Travel time to the airports vary so it is the passengers responsability to let us know what time they need to be there. As guide with a clear run from Winchester heathrow takes about 1 hour and Gatwick 1 hour 20 minutes but would advise an to allow an extra half hour as time quickly slips away when stuck in traffic.
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